Support

Need help with Bedify? Start with the questions below — if you don't find your answer, reach us directly at bedifyapp@gmail.com and we'll get back to you.

Why do I have to take a photo to turn off the alarm?

That's the whole idea behind Bedify — a photo is the only proof that you actually did what you promised yourself. For a bedtime alarm, that means you're in bed. For a wake-up alarm, that means you're out of it. An AI check confirms the photo in seconds.

My photo wasn't accepted — why?

The photo needs to clearly show you in the right position for the alarm type: in bed for bedtime, out of bed for wake-up. Very dark or blurry photos can also fail the check — try turning on a light or holding the phone steady. You get multiple attempts before the alarm offers a fallback.

Is my photo saved anywhere?

No. Your photo is analyzed in the moment and discarded immediately — it's never stored on our servers or anywhere else. See our Privacy Policy for details.

What happens if I don't have an internet connection?

Bedify needs a connection to verify your photo. If verification fails twice in a row due to a connection issue, Bedify turns off the alarm on its own so you're never stuck — that day simply won't count toward your streak.

How do I cancel my subscription?

Subscriptions are managed entirely through Apple. Open the Settings app on your iPhone → tap your name → Subscriptions → Bedify, and cancel from there. You'll keep access until the end of your current billing period.

How do I reset my streak or history?

You can reset your progress from within the app. Note that this is permanent and can't be undone.

Still need help?

Email us at bedifyapp@gmail.com — we read every message.